More than 20, people have earned one or more PMI certifications. Linda is President of her medical practice management consulting firm, D'Spain Consulting. She travels the country conducting national seminars, workshops and webinars and consulting with physician practices, hospitals and medical societies on healthcare reimbursement, documentation guidelines, procedural and diagnostic coding, financial management, human resources, medical office management and compliance with fraud and abuse, OSHA, and HIPAA.
With more than 30 years of experience in medical practice management, Linda has managed cardiology, cardiothoracic, vascular surgery, physical therapy, orthopedics, pediatric orthopedics, gynecology and reproductive endocrinology and large multispecialty group practices. She maintained broad responsibilities in business and clinical operations, financial management, governance and organizational dynamics, human resource management, marketing, customer service, compliance, information system management, mergers and acquisitions and risk management.
Linda has attained all five PMI certifications. According to the U. Candidates for CMOM certification should have a minimum of one year of experience working in a medical practice. CMOM certification course registration includes a physical course manual, workbook exercises, exam review, and a three-hour online proctored exam.
A passing score of 70 percent or better is required to earn the CMOM certification. Are you ready? Take our free online assessment now. Candidates will learn advanced administrative concepts and processes to become a more knowledgeable and confident leader.
Improve communication with providers, staff, third-party payers, patients, and business associates. Course materials include guidelines and examples designed to improve decision-making and tactical skills.
Attend instructor-led classroom sessions, hosted in select hospitals, healthcare organizations, medical societies, and colleges across the U. Live Certified Medical Office Manager classroom format includes a series of instructor-led webinars, a full course manual, and a proctored, three-hour online exam. Employee Office Handbook 8. Office Handbook in PDF Office Handbook in DOC more.
A great office employee handbook starts with a great structure. It could have said that you have to get people to like you. But being respected is more important than being liked. Some employees like ineffectual managers for all the wrong reasons. According to Psychology Today , the steps to gaining respect are simple:. In time, if you are consistent and honest about how you deal with the team you manage, people will respect you for being fair and reliable.
It is hard to respect someone who is easily manipulated because they are overly concerned with feelings of being liked. Your job is to lead, not be liked. Your ability to be organized is crucial. Disorganization leads to wasted time, lost productivity, and frustration in your team. Your bottom line will also take a hit. Your team needs to be able to work together as a team. If they remain autonomous units who refuse to work together, you will be trying to herd cats to get anything done.
To encourage collaboration among your team:. Successful collaboration gives your team confidence and a chance to exercise their own problem-solving skills. Motivating people is the difference between dragging a horse behind a cart, and a horse pulling the cart.
When your team is motivated, all energy is focused on problem solving, collaboration, and forward motion. No energy is wasted on begging, pleading, and cajoling people just to get the bare minimum productivity out of them.
To motivate people :. Without emotional intelligence, much of what is driving or influencing the relationships and lives of your team will be a mystery to you.
Remember, emotion is part of what you use to motivate people. Can you control emotion and make decisions to solve difficult problems that might create negative emotions in those you manage? Critical thinking includes :. Endless books have been written about how to be a better communicator. Absolutely everything you do has a communication component.
According to the Leader Communicator blog , there are five skills you must master:. Every industry requires different management skills. What you need to manage a restaurant is different than what you need to manage a retail store. It means you take every opportunity to learn from those who have been in the industry longer than you, or from your own boss. Everyone needs friends at work. Unfortunately, the challenges of being a manager of a friend make it an easy way to lose your friend.
Common sense suggests procedure manuals are a good idea in general, but there are also several specific benefits of creating an office procedures manual: If you go on vacation, then anyone can use the manual to get your crucial tasks done.
If you need to onboard a new employee, then you can provide the new recruit with copies of the manual. About SnackNation SnackNation is a healthy office snack delivery service that makes healthy snacking fun, life more productive, and workplaces awesome.
Connor Garrett January 13, Connor Garrett January 11, Carri Helman January 6, PPS Jamaica says:. January 30, at pm. Naim says:. March 15, at pm. Leave a Reply Cancel Reply. Handcrafted in Los Angeles. Share via. Copy Link. Powered by Social Snap. Copy link. Copy Copied.
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