Rollover pages allow unused pages in a month to be placed in a rollover account and then applied to pages in excess of your monthly allowance. The rollover account balance is limited to a maximum that depends on your monthly service plan pages. If you downgrade your plan, you get a new rollover maximum. You lose any rollover pages in excess of what your new plan allows. Look for rollover pages in the Status area.
If your printer is disconnected for a while, the page counts are recorded for the date when you reconnect, not the date you printed.
If you signed up with the Instant Ink-Ready or Instant Toner-Ready cartridges that came with your printer, the service and page counting start immediately. Any page that your printer placed any amount of ink or toner on counts as a printed page.
If your printer prints on both sides of a page, it counts as two pages. Click Print History. Additional pages are the pages printed over your monthly plan pages and rollover pages. If you print over the sum of your monthly plan pages and accrued rollover pages, you are charged for blocks of additional pages.
For example, if you are on the 50 page plan, have 10 rollover pages, and then print between 61 and 70 pages, you are billed for one additional page block. Unused pages from additional page blocks roll over so you can use them whenever you need to. Look for the cost for each additional block of pages for your plan under Plan. Enrolling the printer in a new account does not automatically delete the old account.
Before you cancel, consider other plan options and be aware of what happens after cancellation. HP Instant Ink support has solutions for service and technical issues, and can explain other plan options that may better fit your needs.
Please go to HP Instant Ink support for assistance before you cancel. You can keep printing with Instant Ink cartridges until the end of your current billing cycle. At the end of the current billing cycle, you must replace the Instant Ink cartridges with traditional cartridges from your favorite retailer in order to keep printing. Because Instant Ink bills at the end of each billing cycle you still receive your final monthly charge, if applicable to your account. Make sure the printer you want to cancel is selected in the Select Printer box at the top of the screen if you have more than one printer.
If you have multiple printers with the same model number, select Plan Overview , and then click Printer Details in the Status area to view the printer serial number. Select a reason for canceling your subscription from the list, and then click Next. Check the two boxes acknowledging the terms of cancellation, and then click Cancel Enrollment.
A blue Keep Enrollment button displays on the Change Plan page until your cancellation is finalized at the end of the current billing cycle. You can click this button to reinstate your account.
You receive an email confirmation of your cancellation request immediately, and a second cancellation confirmation email at the end of the billing cycle when your cancellation is finalized. HP Instant Ink or toner cartridges are the property of HP and must be returned when empty, or when your service is canceled.
Recycle ink cartridges : Postage-paid recycling envelopes are included with most ink cartridge shipments. To maximize environmental benefits, wait until you have three to eight empty ink cartridges, fill the envelope, and then send them back together. If you do not have a postage-paid recycling envelope, either wait for the next shipment or order an extra envelope.
Recycle toner cartridges : Prepaid return address labels for toner recycling are provided with most shipments. Use the packaging the replacement toner came in to return toner being recycled, or use your own packaging with the supplied label. How to order another envelope or prepaid return address label: Sign into your HP Instant Ink account. Select registration option.
Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. You have to make sure that your email address in our record is valid and that your mailbox is not full. Due to logistical limitations during the implementation of the general community quarantine and in support of our efforts to reduce paper usage for a greener future, we will only send your monthly bills to your email address and or mobile number.
We will announce instructions on how to request for delivery of printed bills on or before December 15, Via Gigalife App Gigalife App Download our free self-care app in your smartphone and register your postpaid mobile number to view your eStatements. Via My Sun my. Can I still get printed copies of my bills this year? How can I view copies of my previous bills? When can I expect to receive my electronic bill? Please expect to receive your electronic bill days from the Statement of Account date.
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