Alerts are reminders about expiring equipment and certifications. They are automatically generated by the FireQ system 30 days in advance of an expiration date you have entered in system. Alerts are displayed in the top right-hand corner of the FireQ Notification Centre and are also sent via push notification to senior officers.
FireQ is a permissions-based system and in order to access certain functions icons , the user must be logged in, and must have permission to do so. If you do not have access you will need to contact your department FireQ administrator and request permission. FireQ has a timeout feature to protect your privacy. Re-enter your login and password. You can change the timeout settings on the settings tab.
Announcements in the Notification Center are not accessible by the fire department. These messages are generated and sent directly from Breton Smartek. They contain information about updates to your FireQ system as well as alerts to keep your department informed about important changes. Any member during an incident can change their intent by selecting or updating the appropriate response. You can adjust data usage from the settings tab in the FireQ app. If desired, you can turn data use off in the app settings.
At Breton SmarTek we pride ourselves on serving those who serve our communities. Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements.
Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications Please visit the support center or contact us directly with any questions you may have. Please fill out the form below and one of our Breton SmarTek implementation experts will contact you regarding the setup of your FireQ trial account.
Please fill out the form below and one of our Breton SmarTek implementation experts will contact you regarding the setup of your demo account. Created by firefighters for firefighters, FireQ provides emergency communication and records management software to fire departments across North America. Watch Video. Free 2-month FireQ Trial. For the first time, software solutions for fire departments are being created with the input of firefighters.
FireQ Helps You. Welcome to the FireQ Desktop Application. Fire Department Management Software. FireQ Notification Center. The Incident tab allows you to view an active incident. Post Bulletin. Send Message. Create Incident.
Pending Reports. Create Message Groups. Creating groups within FireQ makes it easier to create targeted messaging. Member Statistics. Years of Service. Incident Log. Apparatus Log. Equipment Log. Training Log. Certificate Log. Activity Log. Asset Mapping. Member Management. Notification Center. Create Groups.
Pre-plan Documents. Welcome to the home screen of the FireQ Phone App for firefighters. From here you can easily access all of the core features of the FireQ App. Other available options include re-paging, station dispatch, and the stand down option.
Welcome to the responders list screen of the FireQ Phone App for firefighters. From here you can easily view active responders who are responding to an incident. Welcome to the messaging screen of the FireQ Phone App for firefighters. From here you can send messages to individuals or groups within your fire department. Welcome to the asset map screen of the FireQ Phone App for firefighters, an important feature of any fire department mapping software. From here you add and edit important assets within your jurisdiction.
Welcome to the incident map screen of the FireQ Phone App for firefighters, an important feature of any incident command or fire department mapping software. Welcome to the "and more" screen of the FireQ Phone App for firefighters. From here you can view and modify the settings of the FireQ phone app. Within the More screen of the FireQ app users can: manage their location settings change map preferences set their response availability view the availability of other firefighters access the knowledge center view alerts and announcements incident history Additionally, if you are having an issue with the FireQ app, you can also contact our development team directly from the app.
FireQ Features and Benefits. FIREQ Notification Center A hub for the information and notifications that you want to share with firefighters, as well as reminders for expiring equipment and certifications.
Multiple Communication Channels Receive station text alerts, phone calls, push notifications and phone calls directly from dispatch. Firefighters Statistics Simplify firefighter records management by tracking hours of service, incident and training attendance, service awards, certificates acquired, and equipment issued. Asset Mapping Track water sources and other assets in your community and easily share the data with neighbouring departments with our fire department mapping software.
Firefighter Availability Firefighters can share their availability status by indicating when they are off duty and when they will return to duty. Incident Reporting Automatic creation of incident reports and responder population. Fire department linking Send invitations to link your fire department with neighbouring departments to share asset and mapping information.
Customized Message Groups Create customized communication groups for more targeted communications. Response log management A feature of our fire department records management software, use the internal log to easily view the response history of any firefighter in your department. Comprehensive Permissions Control Detailed and specific permissions control for each member of your fire department allows you to manage data and system access efficiently.
Messaging Multiple channels of communication for internal firefighter communication notification that includes member-to-member messaging and group customization. Driving Directions When responding to a scene detailed turn-by-turn directions are available in the FireQ app.
Courtesy Message Firefighters can select up to two recipients to receive a courtesy message via email to notify which members of the fire department are responding to an emergency. Self-dispatch Multiple self-dispatch options are available in the firefighter software and in the FireQ phone app. Multiple Department Response Firefighters who are members of more than one fire department can respond to multiple departments within the FireQ app.
Pre-plan Ready Software Easily attach pre-plan documents to your department asset map using the FireQ fire department software. FIREQ Notification Center A hub for the information and notices that you want to share with firefighters, as well as reminders for expiring equipment and certifications.
Fire Department Linking Send invitations to link your fire department with neighbouring departments to share asset and mapping information. Messaging Multiple channels of communication for internal firefighter communication that includes member-to-member messaging and group customization.
Multiple Department Response Firefighters who are members of more than one fire department can respond to multiple departments with the FireQ app. Driving Directions When responding to a scene detailed turn-by-turn directions are available in the FireQ app via our fire department mapping software. Response Log Management A feature of our fire department records management software, use the internal log to easily view the response history of any firefighter in your department.
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